Salesforce (this will eventually change to Slate) Customer Relationship Management System – Students who inquire, as well as students who immediately apply, are tracked in our CRM. The Recruitment unit connects with these students through automated e-mail campaigns as well as through individual communications such as e-mail, Zoom appointments, and phone calls. The unit staff help guide students from the first point of interest through the application and acceptance process.
Example of Completed Activity by Recruitment Advisors
The following image provides a view of a dashboard that visualizes via graphs and charts the daily activity completed by our recruitment advisors. This information allows us to improve upon our methods of student retention.